Conflict is a state of opposition, disagreement or incompatibility between two or more people or groups of people, which is sometimes characterized by physical violence. There are many kinds of conflicts: intrapersonal conflict, interpersonal conflict, emotional conflict, group conflict, organizational conflict, community conflict, military conflicts and so on. Conflict develops because we are dealing with people's lives, jobs, children, pride, self-concept, ego and sense of mission or purpose. Sometimes it’s good, because it helps to find the best solution, but everybody would be much happier if we could live without conflicts. The main reason of conflicts is that parties refuse to negotiate and find a compromise. Nobody of us enjoy conflicts, so we should try to avoid it
Techniques for avoiding and/or resolving (board-superintendent) conflict:
1.Plan for and communicate frequently
2.Be honest about concerns
3.Agree to disagree - understand healthy disagreement would build better decisions
4.Get individual ego out of management style
5.Let your team create - people will support what they help create
6.Discuss differences in values openly
7.Continually stress the importance of following policy
8.Communicate honestly - avoid playing "gotcha" type games
9.Provide more data and information than is needed
10.Develop a sound management system
3 comments:
The statement about conflicts is very informative,it is easy to read.Also,very nice that she add picture:)
very nice, that there are many pictures :)
interesting text>:)
I strongly agree with you that conflicts are making our life more complicated. We should avoid it, for that reason yours advices are very useful:)
Post a Comment